PROcure Healthcare Supplier Information
INTEGRATED APPROACH TO CONTRACTS
PROcure Healthcare now manages all contracts for the 5 member hospitals for goods, supplies equipment and services. Our integrated approach uses teams in two key areas: category management and product standardization.
To guide and focus our work, PROcure Healthcare has developed an integrated contract management plan that identifies opportunities for combining individual hospital requirements into region-wide contracts. Category management teams are based in our office in Chatham. Click here for a list of Category Leads in Strategic Sourcing and Hospital Operations.
Product standardization is critical in maximizing supply chain value to the hospitals. Standardization decreases the number of products and systems that are used. Consolidating hospital volumes into regional product catalogues will reduce the purchase price for the standard items as well as decreasing the inventory that must be kept on hand. Standardization improves the efficacy and the efficiency of Supply Chain Services and results in significant savings that PROcure Healthcare can redistribute to the hospitals.
BECOMING A VENDOR
New contractors who are looking for general information on bids or to respond to an RFP can visit:
VISITING PROCURE & THE ESC LHIN HOSPITALS
Supplier representatives must adhere to the following procedures to ensure safety and compliance for our patients, staff and visitors. This process further ensures a fair process for all suppliers.
Suppliers who have not previously dealt with the hospital must contact PROcure at 519-436-1221 and speak with the Director, Strategic Sourcing, responsible for the commodities or services in which the supplier is interested. After the initial contact, Company Representatives must maintain ongoing contact with PROcure. It is important to keep PROcure staff informed about products and services, to ensure they maintain their knowledge of the market place and hospital suppliers.
No Supplier Representatives will call directly on any department without first contacting PROcure. Purchasing Specialists are responsible for keeping departments informed on newly developed products and procedures. If they feel it is mutually advantageous for a representative to contact a department or if someone in the hospital requests a visit from a representative, such arrangements can be made. Supplier Representatives must sign-in with the Peri-Operative Materiels Manager, not earlier than 8am, during each visit to the hospital. Casual visits to hospital departments, including administration areas, nursing units or doctors’ lounges, are not permitted. A copy of any follow-up correspondence to departments must be sent to the Purchasing Specialist responsible for that hospital.
Service or Maintenance Representatives can report directly to the areas needing such services or to Bio-Medical Engineering/Physical Plant Departments as specified by the Purchase Order or Service Contract Agreement. A complete service report is to be left at the department of Bio-Medical Engineering or Physical Plant as stated in the assigned Purchase Order once the service is completed.
Samples and Demonstrations
Suppliers wishing to distribute gifts or samples to patients must request permission through PROcure. Demonstration of product(s) must be scheduled through PROcure
Existing vendors will continue to work with the same people they have always worked with. Please contact your existing contact person should you have any questions or concerns regarding PROcure Healthcare.
VENDOR POLICIES, ETHICS AND LEGISLATION
All public procurement organizations, especially those with the ability to concentrate market share and impact the competitive environment, must abide by various rules, guidelines, laws, policies and ethical standards imposed by the government, the hospitals, provincial law and the general public
PROcure Healthcare is fully compliant with the Broader Public Sector Procurement and Expense Directives and inter-provincial trade agreements, Agreement on Internal Trade (AIT). As well, PROcure Healthcare has policies in place to inform its business practices, including:
Accountability: Organizations must be accountable for the results of their procurement decisions and the appropriateness of the processes.
Transparency: Organizations must be transparent to all stakeholders. Wherever possible, stakeholders must have equal access to information on procurement opportunities, processes and results.
Value for Money: Organizations must maximize the value they receive from the use of public funds. A value-for-money approach aims to deliver goods and services at the optimum total lifecycle cost.
Quality Service Delivery: Front-line services provided by Organizations, such as teaching and patient care, must receive the right product, at the right time, in the right place.
Process Standardization: Standardized processes remove inefficiencies and create a level playing field.